I found a lower price on another website, what should I do?
If you have a reservation with us and found a lower rate on another website which presents exactly the same terms as ours, please fill out the Best Price Guarantee form available on the website or access it here. After validation of the request, Pestana Customer Care will contact you to conclude the process. Consult the Best Price Guarantee programme terms via the link. The “Best Price Guarantee” may only be used within 24 hrs from the time the booking confirmation is received.